Privacy Policy

Effective Date: August 27, 2024

1. Introduction

Welcome to Luxe Spa Co. ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.luxespaco.com, use our services, or purchase our products.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number that you voluntarily give to us when you register with the site, place an order, or communicate with us.

  • Payment Data: Financial information, such as data related to your payment method (e.g., credit card number, billing address) that we collect when you purchase, order, return, or exchange products from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

  • Usage Data: Information about your device, browsing actions, and usage patterns, including your IP address, browser type, and version, time zone setting, operating system, and platform.

  • Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the site and improve your experience.

3. How We Use Your Information

We use the information we collect from you in the following ways:

  • To provide, operate, and maintain our website and services.
  • To process and fulfill your orders, including managing payments, shipping, and providing related customer service.
  • To send you marketing and promotional communications, only if you have opted in to receive such communications.
  • To respond to your comments, questions, and requests.
  • To analyze and understand how our services are used and how to improve them.
  • To comply with legal obligations and resolve any disputes.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal Obligations: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, sale, or transfer of some or all of our business or assets, your information may be transferred to the acquiring entity.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

You may update or correct your information at any time by logging into your account on our site. You may also request that we delete your personal information by contacting us directly.

You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send you or by contacting us.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Luxe Spa Co.